Tuesday, May 19, 2009
$1.00 off of your head
Oooohhhh, I was so ticked off yesterday. I recently began using coupons to try to save money. I've been doing really good with it too. I figure the less money I spend on food and household items, the more I can spend on going to the beach. So, armed with coupons, I usually head to my local Target. Yesterday was no exception. Until I ran into "Brandon". He was my 16 year old check out guy who apparently hates coupons or kids covered in frosting from the free cookie, but I digress. He doesn't greet me at all and then proceeds to roll his eyes when I tell him I have some coupons. Each coupon he scans brings with it attitude. I accidently grabbed the wrong size on something and he says "didn't you read it?" WHAT? Who do you think you are, Brandon? I made a mistake. I guess Brandon never does, because when I ask him to take the product off, he guffaws in disgust. I didn't say a word. He then tells me I can't use a coupon because one of my items costs less than the coupon amount. Now, I know my Target coupon policy and I know that they do accept it. In fact, he's already accepted another one, but I don't mention this. I just say "I know your policy, yes you do." He says "It's not my rule". Oh, I am about done with him when he finally is done. I pay the man and then say "You know what, I know that you probably don't want to be working today and I know that couponers are probably not your favorite, but you need to treat customers better, even if they have coupons...furthermore, you need to treat customers as if they are the most important thing to Target. Which incidentally, we are!!!" To this, Brandon responded "I didn't do anything to you" and proceeds to roll his eyes again. Oh, I'm pretty much shaking at this point and say "Your attitude did!" He dismisses me with a shrug and tells me to go "talk to his manager then". Oh, I did....and today I'm going back, heading straight to Brandon and getting my wet wipes for free. Don't mess with a Thrifty Mama!!!
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Oh my god.
ReplyDeleteHe needs to take a lesson from the Kristen Wiig character on SNL. She was so excited when she thought there was a Target in heaven! What do they care if you have a coupon? That's just one more thing to scan. Get over it. Your poor customer service has spread nationwide now, buddy. BranDON, we are so DONE with you.
ReplyDeleteYou told Brandon ,Elizebeth
ReplyDeletefrom,
Jordan Guzzone